General Terms and Conditions of Purchase

General Information.

These General Terms and Conditions of Purchase (hereinafter, the Terms) apply to the purchase of products offered at the URL https://electronvolteffects.com (hereinafter, the Website) by Electronvolt Effects S.L. (hereinafter, the Owner), Tax ID number: B67908814, with its registered office at C/ Espíritu Santo 10, 39770 Laredo, Cantabria, Spain.

The products offered on the Website (hereinafter, the Products) constitute a commercial offer by the Owner to any user who, on their behalf and with sufficient legal capacity to enter into contracts, purchases a product.

These Terms are accepted by the user upon initiating the purchase process for the Products. These Terms are available to the user on the Website for consultation before initiating the purchase process. If these Terms are replaced by others, either in whole or in part, such new terms will be deemed accepted in the same manner. Nonetheless, the user should periodically access these Terms to review successive versions included on the Website. It is recommended that the user consult the General Terms and Conditions of Purchase before making any purchase on the Website.

To make purchases on the Website, an Internet connection and an electronic device with a browser to access the Website and a screen of sufficient size to view the Website's content are required. Screens larger than eight inches are recommended, and the user is responsible for any Internet connection costs.

All information provided about the Products and the completion of purchases is conducted in Spanish. It may be provided in another language, but the Spanish version is considered valid for the application and interpretation of these General Terms and Conditions of Purchase.

Purchase Procedure.

The steps to purchase Products are as follows:

  • - After selecting a product from the store, access the selected product's page to view its characteristics and price, including taxes.

  • - After selecting the product and the quantity, click ADD TO CART and choose whether to CONTINUE SHOPPING or PROCEED TO PAYMENT.

  • - If you PROCEED TO PAYMENT, a form is displayed to collect the buyer's personal data, including name, surname, an email address, and a password to later access their profile with purchase information.

  • - The next form requires the shipping address for the purchase. This address may be the same as the billing address; if not, a different address must be provided for the invoice.

  • - The shipping method is selected from the available options.

  • - Payment is made using the available payment methods.

  • - Once payment is completed, the purchase is finalized and recorded in the buyer's account.

  • - A confirmation email is sent to the buyer with details of the completed purchase.

Purchase Confirmation.

Once the payment for the Products is made, the purchase is confirmed by sending an email to the buyer at the email address provided in the identification form.

Error Correction.

During the purchase process and until payment is completed, the buyer can modify form fields and navigate back through the Website screens to change the selected products, their quantity, or the shipping address.

Validity and Scope of the Offer.

The Products and their sale prices on the Website are offered exclusively for delivery to countries within the European Union.

The purchase contract for the Products remains valid until the Products are received, without prejudice to warranty periods.

Shipping.

Purchased Products are delivered within the timeframes and to the destinations indicated on the "Shipping Policy" page of the Website.

Invoice.

Individual buyers (consumers and users) can request an invoice from the Owner after completing the purchase.

For purchases made by businesses, the invoice is provided at the time of purchase.

Payments.

Payment for purchases can be made using the payment methods indicated on the "Payment Methods" page of the Website.

Warranty and Returns.

Purchased Products come with a legal warranty of three (3) years from the date of receipt for purchases by individual buyers (consumers and users).

Returns are processed as outlined on the "Returns Policy" page of the Website.

Right of Withdrawal.

Individual buyers (consumers or users) may request withdrawal from the purchase within 14 calendar days from the receipt of the purchased product, as indicated on the "Returns Policy" page of the Website.

Taxes.

The price of purchased Products includes the applicable Value Added Tax (VAT) at the time of purchase. Unless otherwise stated, VAT is included in the price provided on the Website.

If the delivery address requires payment of any customs duties or additional taxes, these are to be borne by the buyer.

Personal Data Processing.

Information about the processing of personal data is provided during the purchase process in the data collection forms and in the Privacy Policy published on the Website.

Contact.

The buyer can communicate or contact the Owner via:

  • - Email at the following address: info@electronvolteffects.com.

  • - Postal mail at the following address: C/ Espíritu Santo 10, 39770 Laredo, Cantabria, Spain.

  • - By phone: +34 942 612 944.

Claims and Alternative Dispute Resolution.

Any inquiries or complaints about purchases made on the Website can be directed to the Owner using the contact details provided in these Terms.

You may also access the free single point of entry for alternative dispute resolution via the ODR platform for online conflict resolution at: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=ES

Applicable Law.

These General Terms and Conditions of Purchase are governed by the laws of Spain.

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