Privacy Policy

What is the purpose of this policy?

This privacy policy (hereinafter referred to as the policy or privacy policy) informs individuals who access and use this website with the URL www.electronvolteffects.com (hereinafter referred to as the site or website) about the processing of their personal data voluntarily provided via postal mail, email, or by filling out any forms published on this website.

How is this policy accepted?

This privacy policy will be deemed accepted by individuals if, after reading it, they continue to use this site and browse the website. Otherwise, if individuals do not agree with the provisions of this policy, they must leave this website.

What regulations apply to data processing?

Any data processing carried out through this site will be governed by data protection regulations, particularly Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and the free movement of such data (General Data Protection Regulation, GDPR), Organic Law 3/2018 of December 5 on Personal Data Protection and Guarantee of Digital Rights, and Law 34/2002 of July 11 on Information Society Services and Electronic Commerce.

Who is responsible for data processing?

Electronvolt Effects S.L. (hereinafter referred to as Electronvolt) is the entity responsible for the processing of data that may be provided by individuals through this site. The contact details of Electronvolt are as follows:

  • Tax ID: B67908814.

  • Postal address: C/ Espíritu Santo 10, 39770 Laredo, Cantabria, Spain. Tax ID: B67908814.

  • Contact phone number: +34 942 612 944.

  • Contact email: info@electronvolteffects.com.

What are the legal grounds and purposes for data processing?

Individuals are not required to provide their personal data to access and browse this website. Therefore, any provision of data on this site via postal mail, email, or by completing any forms published on the website will be voluntary, enabling personalized navigation or use of the products marketed by Electronvolt through this site. In such cases, individuals must provide accurate, up-to-date data corresponding to their identity. Providing third-party data is prohibited.

The processing of data that individuals may voluntarily provide through any of the mentioned means will be based on the consent granted by the individual to Electronvolt for the following purposes:

  • - Data provided via communication to any of Electronvolt's postal or electronic contact addresses will be processed, based on the consent granted by the individual, to address their request.

  • - Data provided by completing the "Contact Us" form on this site will be processed to address and respond to the message, based on the individual's consent given by completing the form and clicking the "Send" button.

  • - Data provided by completing the purchase form will be processed for purposes such as managing the account, executing the purchase process, invoicing, customer service, and handling claims, as detailed in the General Terms of Purchase.

  • - Data provided via the Newsletter subscription form will be processed to manage the subscription and send commercial communications about musical instruments marketed by Electronvolt.

  • - If an individual withdraws consent to receiving commercial communications, their identifying data will be retained to ensure no further communications are sent.

Who are the recipients of the data?

For contract execution purposes, data may be shared with financial entities managing payments and shipping companies handling product deliveries. Additionally, data may be disclosed to public authorities and courts for legal compliance.

Are data transfers carried out?

Personal data will not be transferred to third countries or international organizations.

How long will the data be retained?

Data will be retained as long as the legal bases and purposes for processing remain valid, and for the periods required by law to fulfill obligations and address responsibilities.

What rights do individuals have?

Individuals can exercise their rights to access, rectify, delete, restrict processing, object, portability, withdraw consent, and object to automated decision-making by submitting a written request to Electronvolt at:

How is this policy updated?

This policy may be modified and updated by Electronvolt. Changes will be published on the website, so individuals are advised to check the policy for the latest version each time they access this site.

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